Benefits for Service Providers and Resellers

EO Backup is a comprehensive software suite that offers Backup-as-a-Service with an emphasis on user-friendly customer self-management. It serves as a wrapper around Veeam’s industry-leading data backup solutions, simplifying their deployment, configuration, and maintenance. For service providers and resellers, EO Backup presents an opportunity to enhance their service offerings by providing robust, scalable, and easy-to-manage backup services to their clients.

Regional Sovereignty and Compliance

• Data Control: Implement EO Backup within your organisation to address regional data sovereignty concerns. This ensures compliance with local data protection regulations and fosters trust with clients who prioritise the security and privacy of their data.

• Flexible Deployment Options: EO Backup accommodates diverse hosting environments, including cloud infrastructures such as AWS and Azure, as well as on-premises data centers. This flexibility allows organisations to select the most suitable deployment strategy based on their specific requirements and preferences.

Simplified Service Management

• Customer Self-Management Portal: The EO Backup Customer Portal provides a comprehensive interface for clients to manage their backup services, thereby alleviating the support burden on your team.

• Role-Based Access Control (RBAC): Enables clients to control access permissions within their organisations, thereby bolstering security and operational efficiency.

• Automated Workflows: Benefit from hands-off service delivery through automated deployment, configuration, and management, thereby liberating resources for other critical tasks.

Customisable Product Offerings

• Tailored Services: Define custom service packages with distinctive metrics, such as the number of backups or disk space utilised, enabling flexible pricing models tailored to meet the specific requirements of each client.

• Diverse Backup Solutions: Provide a comprehensive range of backup services, including Salesforce Backup, Microsoft 365 Backup, and Cloud Connect Backup-as-a-Service, to attract a diverse clientele.

Operational Efficiency

• Automated Billing and Invoicing: The system automatically collects usage data and generates invoices, streamlining the billing process and facilitating timely revenue collection.

• Security Features: EO Backup incorporates in-house developed multi-factor authentication (MFA) and single sign-on (SSO) systems, thereby bolstering security without the need for external third-party solutions.

Enhanced Competitive Advantage

• Leverage Veeam Technology: Access Veeam’s robust backup capabilities without the intricate complexity often associated with its standalone software.

• Scalable and Agnostic Architecture: The platform is designed to be agnostic to service endpoint vendors, facilitating the straight-forward integration of new services and enabling scalable expansion of offerings as your business evolves.

Support and Collaboration with EMS

• Ongoing Support: Receive continuous assistance from EMS, ensuring that any issues are promptly resolved and that you can consistently deliver reliable services to your clients.

• Co-Branding Opportunities: Enhance your market reach by collaborating with EO Backup and EMS. By leveraging their established reputations, you can establish trust with potential clients and expand your customer base.